Ordering Information We at PQS believe that ordering custom cables should be easy and risk free. We offer a 90 days return
policy. For your convenience, we offer a variety of payment options: Credit Cards: We accept Visa, MasterCard, Discover, and American Express. Open Accounts: Net 30 terms is available. Please contact a sales representative, or fill out our online application. If your references require a signed authorization before releasing credit information, please print and sign the application, and fax it to us at 410-374-2700 International Orders: International orders are welcome at PQS! We will ship anywhere in the world. We typically ship via Airborne Express, but can also use your freight forwarder. Most orders are shipped the same day, so you will receive your order typically within 3-5 business days. International orders must be prepaid for the first order. Terms may be established for subsequent orders provided credit references from three USA firms are provided. Shipping: All orders ship from 18621 Brickstore Rd. Hampstead, MD 21074-2830. We ship by a variety of carriers. Our best Surface rates are with UPS, our best Air rates with Airborne Express, but we can also ship by Federal Express, DHL, TNT Worldwide, or any other major carrier.
Regular Business Hours: Monday thru Friday, 7:00am-5:30pm, Eastern Standard Time. Fax or email us 24 hours per day! Returns: If you aren't satisfied with your purchase, please contact the sales representative for a Return Material Authorization number. Before calling, please make sure to have the sales order or invoice number, and description of the problem. After receiving the RMA #, please send the product to: PQS Industries 18621 Brickstore Rd. MD 21074-2830 Tel: 410-374-8242 Fax: 410-374-2700 Call Toll Free (US): 1-888-845-8242 |